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Benvenuti nella ladder di GroundArena
Welcome, Guest

Frequently Asked Questions

GROUNDARENA LADDER Basics

· How do I register?
· What is GROUNDARENA LADDER?
· How much does it cost?
· How can I become a staff member?
· Where can I host images or videos?
· How do I delete or change my username?
· What is Rank?
· What do I need in order to compete?
· Why should I register?

Support

· How do I get assistance or support?
· How do I submit a ticket?
· How do I change my password?
· How do I contact a referee or admin?
· How do I contact a moderator?
· How can I change my username?
· How do I get quick help?
· Is my information safe?
· Why would I get banned?

Ladders

· How do the ladders work?
· How do I join a team / create a team?
· How do I report? / When are scores finalized?
· How do I add a player to the roster?
· How do I manage my team?
· How do I assign ranks and permissions?
· What team management functions are there?
· How do I change my team name?
· What is the Free Agent System & how do I use it?
· How do I become a free agent?
· What's the Match Finder, and how's it used?
· When to dispute a match?
· What are disputes and how they work?
· What is Activity?
· Why does my team have a strike?
· How do I move up the ladder quickly?

Forums

· Enter your Q and A for your forums here?

Profiles, Account Settings & Info

· How do I change my Top Friends?
· Where can I search GROUNDARENA LADDER members?
· How do I get my gamertag or gamercard on my profile?

Tournaments

· Can I play in online tournaments for cash and prizes?
· What is paypal? Where can I get it? What's the cost?
· What can I win?
· When can I play paid tournaments on GROUNDARENA LADDER?

GROUNDARENA LADDER Basics

How do I register?
You can register for free on GROUNDARENA LADDER at anytime, either by going to the top right user login box and clicking 'Register Now' or by clicking on the Ad Banner and it will take you directly to the New Member Signup page.

What is GROUNDARENA LADDER?
Enter your site description here?

How much does it cost?
GROUNDARENA LADDER registration is completely free. You can enjoy our wide range of features for absolutely free. GROUNDARENA LADDER does provide online tournaments, and sponsored events that may cost money but these are not required for a GROUNDARENA LADDER account.

How can I become a staff member?
You can join the ranks of GROUNDARENA LADDER Staff by going to our job application page located here: http://www.yoursitename.com/apply.php. There is also a link to apply for staff in the dropdown menu.

Where can I host images or videos?
If you have images to upload you can use any image upload site such as photobucket.com or tinypic.com. You can also add the link to your profile for your profile picture. For videos we suggest uploading them to youtube.com You could then display you video on your profile by entering the watch url (see profile manager for example) in your profile manager.

How do I delete or change my username?
Here at GROUNDARENA LADDER we are able to change and delete usernames on our site.

If you would like a new name, please submit a ticket to have your username changed, We do not allow anyone to have more then one username simply so staff will not need investigate any cheating.

If you no longer wish to use GROUNDARENA LADDER, your account can never be recovered by another user, as it is based on your email address. There will be no need to delete it, however we do not offer deletion as an option.

If you have other questions, please contact staff for assistance.

What is Rank?
Rank is an equation that takes in the summation of your individual GROUNDARENA LADDER performance and assigns a rank. You may notice that most of the players on your team currently have the same rank, this is because you have yet to compete in another ladder, tournament, or match.

For example, if my same six team members play together every night on a COD4 ladder, then odds are we will all have the same or similar Rank. On the flipside, if I play on that COD4 team, but also play on a COD5 team with another clan, or an online tournament that one of my COD4's team mates didn't participate in-- then my rank would be different.

While I am not providing you with exact formula used to calculate the Rank, rest assured that if you participate in our ladders or tournaments, your rank will reflect your successes and failures.

What do I need in order to compete?
In order to compete on GROUNDARENA LADDER, you need the following things:

1. A GROUNDARENA LADDER account ! Free!
2. The platform on which you wish to compete with.
3. A copy of the game in which you wish to compete.
4. An internet connection to the network of which platform you wish to play on.

Why should I register?
You cannot compete on GROUNDARENA LADDER without registering a username. Registering is easy, and enables you to use every aspect of what GROUNDARENA LADDER has to offer including not only the popular ladders and tournaments but our highly active forums and profile pages.

Support

How do I get assistance or support?
The primary method for contacting our Staff is through the Ticket System. Tickets are always answered and serve as a direct link to the arenas administrators.

To submit a ticket, click Tickets, found on the navigation bar.

Type the category that best describes your problem, and a detailed description of the issue. Once submitted, the status of your ticket can be viewed through Active Tickets. Ticket response times vary between ladders and depend upon a number of factors. Please be patient as the GROUNDARENA LADDER Staff works to resolve your ticket in a timely fashion.

How do I submit a ticket?
You can submit a ticket by going to 'New Ticket' when you click the 'Ticket' tab on the navigation bar.

How do I change my password?
You can change your password by clicking the 'Profile Manager' link in the top right user box and clicking the 'Change Password' link next to password. Or go to the My Controls drop down and click 'Account Manager'.

How do I contact a referee or admin?
Referees and Admins can be contacted at any time via AIM or another designated IM service. You can view a list of all ladder referees and or admins on the staff page. The staff page can be found at the top right hand side of the navigation and clicking the 'Staff' link from the navigation menu.

How do I contact a moderator?
Enter your descriptions for contacting a moderator here. Different forum boards have different ways of contacting them or if your mods are located on your staff page it would be a good idea to state that.

How can I change my username?
The simple answer is you can't change your username after you've registered. We're sorry, but the GROUNDARENA LADDER Team can't change your username for you at anytime.

Alternate Answer: Change to fit your needs We do allow you to change your username after you've registered. Just simple submit a ticket to have a staff member change it for you.

Secondary Answer: We do allow you to change your username after you've registered. Just simple go to your Account Management located at the top right user bar and you will be able to change your username there.

How do I get quick help?
A secondary and more immediate method of contacting the GROUNDARENA LADDER Staff is through AOL Instant Messenger (AIM) or MSN Messenger.

Directly contacting a staff member is not a guaranteed form of assistance and should only be used when all efforts of resolving the dispute without staff intervention have failed.

Each staff members contact information is listed in the Staff page of the site.

If available, the staff member has the option to enter the battle in order to resolve the issue.

Be prepared to provide any match information the staff member may need in order to assist you.

Is my information safe?
Your personal information is protected under the terms of the GROUNDARENA LADDER Privacy Policy.

The GROUNDARENA LADDER Privacy Policy can be found at the footer of every page.

Why would I get banned?
Bans are distributed as a result of one or more rule violations. Bans can only be issued by a GROUNDARENA LADDER Staff member. The length of a ban depends upon the severity of the offense.

Ladders

How do the ladders work?
A GROUNDARENA LADDER ladder works much like an actual ladder. Each clan starts at the bottom of the ladder and must compete in battles in order to climb up the ranks.

You must be a member of a team to participate in a GROUNDARENA LADDER ladder. There are two ways to accomplish this task:

1. Become invited to an existing team.
2. Create a team of your own.

Ladder rankings are based on a system of Experience Points (XP). With every win, XP is gained. With every loss, XP is deducted. The clan with the highest amount of cumulative XP holds the top spot.

The amount of XP awarded per match is determined by your opponents rank. For example, defeating a higher-ranked opponent will result in a larger amount of gained XP. How do I join a team / create a team?

Joining a Team:

Many ladders require a team in order to compete. To become a member of a team, you must be invited.

If you have been invited to a team, GROUNDARENA LADDER will notify you in two different ways:

1. Email
2. My Team Invites

From these locations, you will be given the option to accept or decline the join request.

Creating a Team:

Look for the ladder in which you want to compete by finding it in the ladder navigation bar. Each game is categorized.

Once Clicked, the option to Create a Team will appear within the ladders main menu. This link is found next to the season box.

A list of that arenas playable ladders will then appear, along with the option to join.

Choose the ladder in which you want to compete and fill out the required information. Also fill out any additional contact information you can provide.

Once submitted, your team has officially been created. You will then be given access to the team-management features, as well as a variety of tools to help you get started.

How do I report? / When are scores finalized?
Once a match has finished, one ranking member of each team must report the final score on GROUNDARENA LADDER.

Both teams must report the results upon the completion of a match.

To report, visit the Report tab on the top right side of the navigation or select either ladder or tournament result from the dropdown.

Scores become finalized after both teams have submitted the final results.

If there are no discrepancies or disputes, each teams win-loss record and XP is automatically adjusted.

How do I add a player to the roster?
When viewing your team's profile page click the 'Edit Info' tab. Then you will see two blocks one for Your Teams and Ladders and one for Your Teams and Tournaments once you have found the one in which you want to edit you should then see two tabs under Manage your Team 'Members' and 'Edit Team and Warlight' click on 'Members'. You will then need to fill out the players GROUNDARENA LADDER username for the specific ladder. You will also need to assign the player a certain access role. This role will determine the amount of control they have over the account. This can be done once the player has accepted your invite.

How do I manage my team?
Team management is performed from your teams profile page. This page can be easily accessed by visiting Team Manager, which can be found in the top right-hand corner of the user box at all times. You must be logged in for Team MAnager to appear.

From your teams profile page, GROUNDARENA LADDER gives you two ways to manage the clan:

- Edit Team Profile
- Members/Roster

Edit Team Profile - This page allows you to edit the appearance of your teams profile page, including team logos, team tags, and contact information.
Members - This page is where new members are invited to the team. This spot is also where you determine each members role.

How do I assign ranks and permissions?
First go to your teams page. When you are there, click the tab labeled 'Edit Info'. Then find your team and click Members. You will then be able to assign a rank/permission to a team member.

Leader: Can perform all management functions.
Co-Leader: Member, Challenge, Report.
Captain: Challenge, Report.
1st Lieutenant: No Extra Privilages.
2nd Lieutenant: No Extra Privilages.
Member: No Extra Privilages.

What team management functions are there?
Edit Team and Warlight:

• Team Tag
• Team Logo
• Team Contacts
• Team Website
• Team Blast
• Is your team looking for a quick match??

Members

• Add teammate's to your roster.
• Give members certain access.
• Invite new clan members using GROUNDARENA LADDER usernames.

How do I change my team name?
To change your team name you can either submit a ticket to have a staff member change it for you. Or you can open up your team profile manager and edit your team name from there.

Note: Remember your URL (link) can't be changed from what it was created as, only your team name can.

What is the Free Agent System & how do I use it?
The free agent system is exactly what it's called. Players that don't have a team can put themselves on this list with information relating to them and there gaming style.

To review the Free Agency, Click Here.

Select the ladder in which you want to view all of the Free Agents then click the View Free Agents tab within the box, found just next to the ladder selcetions.

From here, you will find a listing of every user currently seeking a team within that ladder.

Each user is categorized by a range of criteria:

* Gamename
* Age
* Competition
* Time zone
* Availability

You can invite a Free Agent to your team by clicking the invite tab.

How do I become a free agent?
Free Agency is a tool used to help find a team. Registering as a Free Agent puts your name on display for all recruiting teams to see. To register as a Free Agent, Visit the free agents page Here selct the ladder in which you want to compete by finding it in the dropdown. Each game is categorized by the console on which it appears.

From here, you will find a listing of every user currently seeking a team within that ladder.

Click on Register as a Free Agent. This button is found near the bottom of the right-hand corner of the page.

Fill out the required information and submit. Your Gamename/username and contact information can now seen by all recruiting teams.

What's the Match Finder, and how's it used?
Match Finder is a tool used to quickly and easily find a match. Match Finder allows you to accept an existing challenge or to create a new challenge for the entire community to see.

Match Finder is located in the navigation menu.

There are two ways to find a match using the Match Finder:

1. Accept an existing Match Finder challenge
2. Create a Match Finder challenge of your own

To create a Match Finder challenge of your own, Select the ladder in which your team is located on. Note that you have to be a team leader to make a Match Finder. Once you have selceted your ladder that your team is on scroll down to Create A Match on the Match Finder.

Fill out the required information, including the time, date, amount of players, and duration.

If a team has accepted your Match Finder challenge, the match will appear in the Challenge portion of your teams profile. From there you'll be able to contact your opponent, as well as find any details surrounding the match.

To accept an existing challenge, simply click Accept on the match you wish to play. Your opponents contact information, as well as the match details will then appear under the Challenge portion of your teams profile page.

Once a Match Finder challenge has been accepted, the match must be played according to the challenge details.

When to dispute a match?
Staff members can be contacted when all efforts of resolving a dispute with an opponent have failed.

To understand how to dispute a match and how it works go here.

What are disputes and how they work?
Disputes begin by contacting the GROUNDARENA LADDER Staff.

The primary method for contacting the GROUNDARENA LADDER Staff is through the Ticket System. Tickets are always answered and serve as a direct link to the ladder administrators.

Once your ticket has been reviewed and investigated, you'll receive a response from a GROUNDARENA LADDER administrator.

Ticket responses are found within The Tickets Tab, which is located in the navigation bar.

What is Activity?
Activity is a representation of how active a team is on GROUNDARENA LADDER. It is measured by four colors: green, yellow, orange, and red.

These colors indicate when a teams last match took place.

Ping Color Code:
1. Bright Green < 24 Hours
2. Green < 3 Days
3. Light Green < 7 Days
4. Yellow < 1.5 Weeks
5. Orange < 2 Weeks
6. Dark Orange < 3 Weeks
7. Red < 1 Month

Why does my team have a strike?
Teams may be given strikes by a GROUNDARENA LADDER Administrator at any time.

Suspicion of cheating, failure to report, as well as other factors may have lead to a team being striked.

If your team has been given a strike, contact the GROUNDARENA LADDER Staff by submitting a New Support Ticket.

New Support Tickets can be submitted through the Ticket System.

Include your clan name, clan ID, as well any additional information you can provide.

Ticket responses can be reviewed through the Ticket Manager, also found within the My Controls menu.

How do I move up the ladder quickly?
Defeating teams of equal or higher Level is the most effective way of moving up the ladder.

These teams grant the largest amount of Experience Points (XP) per match.

Forums

Enter your Q and A for your forums here?
This is a custom Q and A. You may enter anything you wish here.

Profiles, Account Settings & Info

How do I change my Top Friends?
To change your top friends simply click My Profile in the top right user box and click 'View/Edit' under your friends section. You will then be able to edit the Priority in which your friends will be displayed in your friends section.

Where can I search GROUNDARENA LADDER members?
You can search the list of GROUNDARENA LADDER members by hovering over the 'Search' tab on the navigation bar and selecting Members. To use the advanced search type the members username in the ' Search Members' box under the Members List.

How do I get my gamertag or gamercard on my profile?
To have your Gamertag or Gamer Card show on your profile, go to 'Account Manager' under the 'My Controls' part of the navigation bar. Then update the areas in which you wish to provide on your GROUNDARENA LADDER profile page. You can also visit the 'Create a GamerCard' under the 'My Controls' part of the navigation bar.

Tournaments

Can I play in online tournaments for cash and prizes?
GROUNDARENA LADDER conducts Online Tournaments to offer gamers a chance to compete for cash and prizes in a regulated competitive environment.

Most Online Tournaments require that you pay in order to enter. All payments will be processed thorough paypal.

What is paypal? Where can I get it? What's the cost?
Paypal is a free service from http://www.paypal.com that is used to purchase online with out exposing your credit card number/billing information and is a lot more sucure and safe. In order to compete in online tournaments we require that you use a paypal account.

What can i win?
Tournaments offer gamers a chance to win cash and prizes in a regulated competitive environment

Prize pools vary with each tournament and are dictated by two factors:

1. Tournament size
2. Amount of cash required to enter

When can I play paid tournaments on GROUNDARENA LADDER?
New tournaments are always opening up on GROUNDARENA LADDER, so be sure to check the tournaments tab.


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